The Benefits of Implementing a Customer Loyalty Program in Your Restaurant
Customers love getting rewards and feeling notable for their loyalty. Loyalty programs are much more effective than marketing campaigns aimed at new customers and provide more valuable data on the customer experience and purchasing habits.
It costs more than five times as much to attract a new customer as it is to retain one. This is why focusing on keeping existing customers is so important.
Retain Customers
In an industry where every restaurant competes with similar food and pricing, it can take time to retain customers. Loyalty programs help to create a group of loyal individuals who act as brand advocates and bring in new business. One loyal customer can bring in two or more new customers through word-of-mouth marketing. This is a great way to grow your restaurant and save mon...